We’re excited to announce that our hospital will undergo a major expansion project that will mean a much-improved experience for you and your pets!
As this project progresses, we will send regular communications to our clients as well as post alerts and updates here regarding significant impacts that the construction project may cause for our clients and patients. We are committed to doing everything we can to minimize inconvenience for you and stress on your pets during this process. During construction large, and likely noisy, equipment will be in use. Our staff is ready and able to assist you and your pet in and out of the building during these phases to help reduce stress and anxiety from these environmental factors.
SPECIAL CONSTRUCTION ALERTS:
POWER INTERRUPTIONS: January 22nd
We will be without power intermittently throughout the day on Wednesday, January 22, 2020. We will be sure to alert clients when the power outages are scheduled to occur.
PHONE LINE INTERRUPTIONS: January 23rd
We will experience periods during the day on Thursday, January 23rd when the phone lines will be down. Our phone line will roll over to a cell phone number during this time so we will still be reachable by phone. However, there will only be one line to the hospital during these times. Please be patience with our staff during heavy call volume times as the line may be busy. You can still reach us via email and through PetDesk.
This construction project will double the size of our current facility. Once that first phase is complete, we will be operating out of the new expansion while the original building is extensively renovated.
The team at Crossroads Animal Hospital is looking forward to this expansion and renovation because it will enable us to offer you and your pets more services and a better experience!
Our expansion and renovation project will include:
- Additional exam rooms
- Dedicated dog and cat exam rooms to reduce stress for our patients
- Comfort suite for end of life care
- Dedicated ultrasound room
- Additional surgical suite
- Fenced play & exercise yard
- Larger reception area with dedicated cat and dog waiting areas
- Larger treatment area
- More parking spaces
The first expansion phase will take approximately eight months to complete, and you can expect to see lots of dirt moving and heavy machinery on site. We’ll have staff posted outside the building to help you get in and out of the building safely and to minimize stress for your pets as much as possible.
During the second phase, we’ll be operating out of the new expansion while the older part of the building is renovated. Our reception area will be smaller and the building entrance will change from the current door to an entry at the front of the building facing the parking lot. Boarding services may be affected during this time, but we’ll be sure to alert you in advance if we anticipate any issues that might impact scheduled reservations.
Thank you for your patience while we build a bigger a better Crossroads Animal Hospital!
Please feel free to call us at (540) 288-4683 with any questions or concerns you may have or if you or your pet need special assistance navigating the construction process.